Hotels have made great efforts to improve and increase security measures for employees and guests. A large number of people around the hotels has presented many threats to security and customers have come to distrust them to protect them. It is the responsibility of hotel owners, management staff, and guests to act responsibly to ensure hotel safety. The measures are put in place to eliminate potential hazards, such as fire and crime.
In the same way, we must define what is hotel security? Security is considered to the system of technical means and organizational measures tending to prevent, reduce and control the different criminal actions as well as protect people and assets. In order to carry out a theft prevention policy, the necessary measures must be taken to guarantee the safekeeping of the goods and objects that are inside the hotel.
Other securities measures must be taken into account are:
- Control of entry and exit of personnel and vehicles.
- Procure parking lots outside the room area.
- Constant round by the hotel facilities (inside and outside)
- Register of machines, equipment, and work tools.
- Periodic reviews of lockers and staff drawers.
- Communicate to guests that they do not leave valuables outside the rooms.
- Verify that all the doors and windows of the rooms are closed when the guests are absent.
- Verify that all guests wear the bracelet or badge to be in the hotel.
Also, there are a number of departments that are responsible for security in the hotel. Some of them are
- Security Department
It aims to ensure the safety of guests and the people who work at the hotel. Ensure the safety of personal items and give advice on how to keep them safe. This department is also in charge of the realization and direction of safeguards in the case of fires, bomb threats, earthquakes, among other catastrophes.
- Job security
The current regulations for the prevention of occupational risks arise from the need to promote the safety and health of workers through the application of measures and the development of activities necessary for the prevention of risks arising from work.
We already know the internal measures taken by the hotel in terms of security to prevent theft, but now we present a series of security measures that you must comply with.
Incredible it seems one of the most insecure places where a person can stay is in a hotel. Hotel theft is encouraged both by the carelessness of guests and the little concern that most managers of these properties place on the personal values of their visitors.
Regardless of the good practices that the hotel itself must implement for the security of the guests, as we have already talked many times, it is in our hands to avoid theft. We are sure that these 10 security tips will be very useful for your next trip:
- Travel alone with what is necessary. If you take something on a trip, it is because you must use it. Travel as light as possible and avoid loading valuable items.
- Be discreet. Travel with a low profile. Avoid suitcases of ostentatious brands and do not leave articles that can attract attention. Remember that temptation is the mother of dishonesty.
- Secure your assets. Buy a traveler’s insurance, check the options offered by your credit cards and/or the hotel where you are staying. Hotel theft insurance is very accessible and will help you cover the amount affected in case the theft occurs.
- Secure the door and windows securely. Make sure that every time you leave your room the door is closed tightly. Make sure that the windows and/or balconies are well secured at all times. Pay special attention to the communication doors between rooms.
- Leave the key in the reception. Do not show or charge the key during your work day and/or on your rides, the safest place for the key is the hotel reception. If you decide to charge it, avoid doing so with the label and/or envelope indicating the room number you are staying in.
- Make continuous use of the safe. Place all your valuables in the safe, do not leave loose items such as money, vouchers, jewelry, computer equipment, tablets, cell phones, hard drives, checkbooks, etc. Get used to having your valuables always in the locked box so if you leave quickly you will not forget to keep your things or close the vault.
- Avoid keeping valuables in your suitcase even when it has an excellent padlock. Everything that is not anchored in a hotel room is liable to be stolen and your suitcase and contents are no exception.
- Take a picture of your valuable items. This applies even when they are inside the safe. A photograph is an excellent tool to claim a theft and/or clarify a missing item.
- If you detect any suspicious situation report immediately to the hotel management. Report people hanging around outside the rooms, try intrusion into your room, unusual employee movements, etc.
- If the theft occurs, report to the hotel administration but also resort to the police, file your complaint and follow up the case.
- At the time of entering the hotel, it is important not to attract much attention. If they see that you have power, for example, you see that you are carrying very good quality luggage, they may think that you are carrying valuable items. This will translate into that the chances of theft will be very important.
- When you settle in the room, it is very important not to leave valuables in sight. Normally nothing happens, but some cleaning ladies may be attracted to taking things that are not theirs, even if this means playing their job. To avoid it, it is always better to keep things in place. Also, avoid to the extent that it is possible to have a long time the open door of your room when you have things in sight. If someone sees something interesting, they may feel interested in entering the room to steal what is not theirs.